Why Does TNT SIM Say “Invalid ID” After Upload?
Trying to register your TNT SIM but the system keeps saying “Invalid ID” after you upload your photo? That’s one of the most common registration issues people face. The good news is, most of the time it’s an easy fix — once you know what’s causing it. TNT SIM
This article explains the reasons behind the error and how to solve it quickly.
Your ID Photo Isn’t Clear Enough
If the system can’t “see” your ID clearly, it will reject it.
Common photo problems:
Tip: Take the photo in natural light with no glare. Make sure all text and your photo on the ID are readable.
Wrong or Unsupported ID Format
The registration system usually accepts specific file types and sizes.
Make sure your ID photo is in JPG or PNG format
Keep the file not too big (usually under 5 MB)
If it’s another file type or too large, the system might call it “invalid.”You can also read: Can You Register a TNT SIM for a Business Account?
ID Doesn’t Meet the Requirements
TNT SIM registration requires a valid government‑issued photo ID.
IDs that might be considered invalid:
If the ID isn’t accepted as valid by the system, you’ll see an error.
Tip: Use a passport, Philippine ID, driver’s license, or other government‑issued photo ID.
Your Information Doesn’t Match Your ID
The system cross‑checks the details you typed against what’s on your ID.
If your name, birthday, or other info doesn’t match exactly, it may flag your ID as invalid.
Example mistakes:
Tip: Type everything exactly the same as your ID.
Glare or Reflection on the ID
One of the most common reasons for “Invalid ID” is glare on your ID photo — especially if you took it under bright light, sunlight, or flash.
Glare can make parts of your ID unreadable, so the system rejects it.
Fix it this way:
Take the photo in a shaded area
Avoid flash
Tilt the ID slightly so light reflects away from the camera
Camera Permissions or Upload Errors
Sometimes your phone or browser blocks the camera or upload process.
If you see a camera error before “Invalid ID,” check this:
Allow camera access for the registration page
Try using a different device
Try another browser if you’re on a computer
Temporary System Glitches
Occasionally the portal itself is having issues. If everything looks right but you still get “Invalid ID”:
Network traffic or server delays can cause temporary errors.
How to Upload a Valid ID That Works
Here’s a quick step‑by‑step you can follow:
This solves most “Invalid ID” errors.
FAQs
Final Words
Seeing “Invalid ID” after you upload your document can be annoying, but it doesn’t mean your registration is lost. Most of the time it’s a simple photo or detail issue that you can fix in a few minutes.
Take a clear, glare‑free ID photo, double‑check your details, and upload again — and your TNT SIM registration should go through smoothly.
If you want, I can also show you examples of good vs. bad ID photos to help you get it right the first time. Just ask!
